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Read Our Reviews

Can’t we give them 10 stars because they deserve it. Bought an iPhone 11 and it was Exactly as they described it, the best delivery experience.

– Thatiey X_X
5/5
12/15/2022

Absolutely great! Their courier service is top notch and very fast. The staff are friendly and keep you updated every step of the way!

– Lera C
5/5
10/19/2022

I received the best service possible from Epic Deals. I am definitely going to use them again, and highly recommend them to anyone looking at pre-owned electronic goods.

– Lara Reeves
5/5
11/28/2022

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Read Our Reviews

My delivery came a bit late but the excitement and expectation overcame my unnecessary worry. I am definitely buying from epic deals again!

– Ahmed Raymond
5/5
08/30/2022

Ordered a tablet last week. It was delivered super quick. Before and after sales service was outstanding. Very positive experience.

– Lizaan du Toit
5/5
01/18/2023

Thanks for the delivery. I’m loving my new phone 📱

– Katekani Ryder Sr.
5/5
12/05/2022

Device Grades

  • Not all functions working
  • Deep scratched on screen or casing
  • Cracks
  • Water damaged, but working 

The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.

Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

  • Everything works. No major damage. Most “normal” devices fit into the “Good” classification.
  • Only used phones that are practically brand new fit under the “Mint” classification.

 

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.

  • Everything works. No signs of previous use. 
  • Only used phones that are practically brand new fit under the “Mint” classification.

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

  • New and sealed.
  • The plastic wrapping around the box hasn’t even been opened.

 

The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.