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Best customer service. The customer service is top class and answered my questions quickly and kindly. Thanks

– Thiago M
5/5
12/09/2022

One happy customer. Excellent customer service.

– Zanele T
5/5
01/07/2023

Amazing and friendly service and will not let you down with the prices of your devices. Definitely will be using again in the future!

– Erin F
5/5
11/25/2022

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Customer service here stands out above all. I ordered an iPad a few weeks ago (with a 3 month warranty) and received it in good order. Can highly recommend Epic Deals!

– Michael Hudson
5/5
12/10/2022

Great and swift service. The consultants are active and very helpful

– Thando Paul Mahlangu
5/5
09/01/2022

Exceptional Service , Ordered my iPhone on Friday and received it this morning. Quick and efficient service!

– Christal Daniels
5/5
09/19/2022

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EpicDeals.co.za offers a safe and easy way for South African’s to buy new and used smartphones and tablets. © Tech Revival (Pty) Ltd. All rights reserved. Products, models and company names mentioned herein may be trademarks of their respective owners. We have no association or relation with these companies.
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Device Grades

  • Not all functions working
  • Deep scratched on screen or casing
  • Cracks
  • Water damaged, but working 

The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.

Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

  • Everything works. No major damage. Most “normal” devices fit into the “Good” classification.
  • Only used phones that are practically brand new fit under the “Mint” classification.

 

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.

  • Everything works. No signs of previous use. 
  • Only used phones that are practically brand new fit under the “Mint” classification.

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

  • New and sealed.
  • The plastic wrapping around the box hasn’t even been opened.

 

The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.