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Read Our Reviews

One happy customer. Excellent customer service.

– Zanele T
5/5
01/07/2023

Bought an S21 Ultra and I must say I was definitely satisfied with my purchase, the phone was in excellent condition as described and the service from Epic Deals is nothing but spectacular.

– Siya Ludwaba
5/5
12/07/2022

Bought my Samsung note 10 Yesterday and received it today. Product is as described, really impressed with the phone, excellent service!

– Peter MacBride
5/5
10/28/2022

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Read Our Reviews

Thank you Epic deals SA for my Acer Swift 3 SF314-59 it’s definitely epic and your service was tops #TheOnlyEpicDeals 🫶🏻 Check out their site www.EpicDeals.co.za 📲💻

– Jack Delaforce
5/5
12/30/2022

Epic Deals was an absolute pleasure to deal with and made every effort, my item arrived quickly, nicely wrapped and protected, thank you Drayden & Janine!!

– Wayne Johnson
5/5
12/14/2022

Brilliant service!!!

– Michael
5/5
08/18/2022

Device Grades

  • Not all functions working
  • Deep scratched on screen or casing
  • Cracks
  • Water damaged, but working 

The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.

Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

  • Everything works. No major damage. Most “normal” devices fit into the “Good” classification.
  • Only used phones that are practically brand new fit under the “Mint” classification.

 

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.

  • Everything works. No signs of previous use. 
  • Only used phones that are practically brand new fit under the “Mint” classification.

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

  • New and sealed.
  • The plastic wrapping around the box hasn’t even been opened.

 

The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.