About Us
About Epic Deals
Our Epic STory
As with many businesses, our company was established by our founder, Brad, scratching his own itch. Brad had a love of the latest tech but couldn’t stand the process of buying and selling via classified sites. After dealing with the final scammer that broke the camel’s back, our company was born.
Seven years ago, Brad started building the business from home. It grew quickly and he ran out of space for stock in his small home office. Stock kept piling up – so he expanded his “warehousing” to the couch in the lounge. This didn’t last long.
His loving wife made it very clear that the business needed to move into its own space.
In 2015 the business moved into a small 5 x 5m office (a converted garage), and employed its second employee.
The business has grown to be a team of 16, and has over 1,000 devices in our 600m² warehouse.
While there are now many small businesses trying to do what we do, we pioneered the formalised online buying and selling of used tech online in South Africa.
We are proud to have nearly 2,000 positive ratings on bidorbuy.co.za and we are the top-rated used tech company on HelloPeter.
Our team is focused on customer service and we maintain a “continual learning” environment, so everyone on our team is always improving.
Instead of complaining about the state of our country, we want to be part of the solution. We want to grow our business and employ as many people as we can. Our team also has a heart for the poor and are actively involved in community-upliftment and entrepreneurial training programs in the local townships.
For security and operational reasons, we do not allow collections at our warehouse and only deliver by courier. Delivery is overnight to most areas in SA.
For too long, the scammers have been making millions every year, preying on buyers on the various classified sites.
We're here to keep the scammers skinny.
Our Technical Team
Our Admin Team
The People That Make This Possible
The Epic team
Andrew
CEO & Expert Systems Builder
Andrew leads our company and is the primary builder and manager of our business systems. He makes sure the wheels keep turning smoothly, leading to happy customers, and a happy team.
DAVE
Sales, Marketing, Admin & Operations Leader
Dave is like the postman, he always delivers, especially when it comes to our sales. You’ll probably recognise him from our socials and have read his monthly emails.
STUART
Stock & Tech Leader
Previously a banker, Stuart knows all the right people and all the best places. His talent lies in sourcing the best parts money can buy. He never disappoints in finding hidden gems that prove to be of utmost worth.
ARMANDT
CFO
JEAN
Laptop Wizard
Jean is our laptop specialist – testing and repairing them at a blistering pace.
Once an avid Apple hater, he has turned and seen the light and now happily works on any brand of laptop.
DARRIEN
Technician/Software Specialist
There is no laptop too old or too broken for this man’s magic fingers. There’s no software too arduous to understand, and there’s no bridge his “technician” brain hasn’t crossed. Our Jack of all trades can do it all when it comes to the secret places of technology.
ODI
Technician
Odi recently joined our team as a junior technician. He is a quick learner and has developed his technical skills rapidly since joining the team. He may be a quiet guy but he sure knows how to wield a set of screwdrivers.
NEVILLE
Client Liason
Neville is a little camera shy, so we haven’t published his photo on the website. Neville has years of experience in management and has a big heart. He arranges many of our device collections and assists clients with unlocking their devices. Neville and his guide dog make a mean team!
MURIEL
Courier Collections
Kamo
Sales & Customer Service Expert
NICO
Head of sales, listings and dispatch
MARTIN
Phone & Laptop Technician
MONIQUE
Salvage
Jarred
Chief Purchasing Agent
VERONICA
Chief Salvage Agent
Wessel
Technical Assistant
The TEAM CULTURE
These are some snippets of just some of the things we get up to as a team where we focus on growing together or things that have stood out.
Braaing in the rain. This will always be a day to remember.
Even though we were only 9 team members, we managed to enjoy a day that fought against us with the weather and the cherry on the top was that we were able to go on a jet ski.
A purely great South African moment of persistence to have a braai despite challenges!
While we make use of The Courier Guy from our Klerksdorp office.
Dave & Drayden(Sales Guys) hand delivered this parcel to Johannesburg of about 13 iPhone 7s and iPhone 8s over the Saturday.
Clients company required them a bit urgently in order to dispatch through to their agents in Africa later that day.
To add to that day, because Drayden has many good ideas, we figured considering we are in Jhb, we might as well go to Gold Reef City for Dave's first Roller Coaster ride.
Dave does not think Drayden has good ideas after screaming for his life
One of the Wednesdays we got to go through an exercise together which involved practicing communicating clearly and working together.
Valuing each team member was on the front of each person's mind while we got to shoot each other in teams of two.
Odi was an unsurrending key player and refused to give up even while getting pinned in a tricky position. Gotta admire his persistence.
Dave was checking if friendly fire was enabled and shot his own teammate(Gert) by mistake. Spoiler alert, friendly fire was definitely enabled.
Each player had a great game and had a great meal to enjoy together.
Our CEO(Andrew) also had the opportunity to review the year and reflected on the growth seen in each team member.
16 team members by this time.
As a small business, we get to change the narrative in South Africa by helping others.
This team activity provided us with the opportunity to provide for a whole family where each team member got to pack their own food parcel.
The team broke up into groups of 3 and went in to the streets of Klerksdorp to speak to people and to give out the parcel that had enough food to provide a small family for a whole month.
The stories we heard were heartfelt and moved us greatly.
Our ambition is to always look for ways to build something sustainable for others. Take a look here for some more information.
These olympic games were the first of it's kind here. We had a competition of techs vs admins where the techs would compete in doing some things the admin does and then the admin team doing some tech work in a race against time.
Monique aced the packaging where Jean dominated the phone repair parts. The blind fold races were every man's game but at the end of the day - the admin team pulled through with a 6-5 victory.
Payment Methods
RCS Store Cards Accepted
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Epic Deals was an absolute pleasure to deal with and made every effort, my item arrived quickly, nicely wrapped and protected, thank you Drayden & Janine!!
Excellent service. I ordered Thursday and Friday I received my phone. I am loving my phone.
I have ordered ps4 yesterday and it was de this morning before 9h00..im so excited and can’t hide it
What an amazing experience it has been. These people don’t lie about their devices. I got feed back on every question. It really is a very good company. Thank you for your service.
Ordered a tablet last week. It was delivered super quick. Before and after sales service was outstanding. Very positive experience.
great online shopping experience
great online shopping experience
Great service. The staff was very friendly and were very quick. They are the only ones that I found to offer the most for your pre loved iPhones.
Customer service here stands out above all. I ordered an iPad a few weeks ago (with a 3 month warranty) and received it in good order. Can highly recommend Epic Deals!
Really excellent service – I settled on another iPad and they offered me a discount on it. It was delivered in a day. Great Service !
Excellent service. I ordered Thursday and Friday I received my phone. I am loving my phone.
I have made a couple of purchases with them already and not once have I been disappointed with my purchases, they offer excellent service and great prices.
