our process
The most popular question we get is regarding how to place an order.
The most popular question we get is regarding how to place an order.
Find the new stunner that you want to purchase.
Click the blue “Add to Cart” button. If you want to purchase more than one device, go to each one and add them to your cart. Once done, processed to step 3.
Example:
Click the “Proceed to Checkout” option.
Example:
Enter your delivery address.
Example:
Make payment for the order – we have many options available:
If payment clears into our account before 12PM on a weekday, we will ship your order on the same day. If payment clears after 12PM, your order will be sent out the following day.
Once dispatched, we will send you the tracking number.
It arrives – happiness!
Delivery to major cities takes one to two working days. Delivery to outlying areas takes two to four working days. Both Epic Deals and our couriers are open on weekdays only.
I work in the sales industry and client care in my experience needs to be top notch- providing a client with a soft landing through each process they go through.
Excellent service. I ordered Thursday and Friday I received my phone. I am loving my phone.
Great service. The staff was very friendly and were very quick. They are the only ones that I found to offer the most for your pre loved iPhones.
Great service 🙂❤️
Very fast service. There is transparency about the product you are getting. Their service is unmatched. Would use their services again.
I have made a couple of purchases with them already and not once have I been disappointed with my purchases, they offer excellent service and great prices.
Incredible and efficient! This was the easiest way I have ever sold a phone with a very good offer. Thank you for this safe and easy platform.
Good day epic deals! Thank you for your brilliant service and for the phone that look like new! You are the best!!
Great and swift service. The consultants are active and very helpful
Bought an S21 Ultra and I must say I was definitely satisfied with my purchase, the phone was in excellent condition as described and the service from Epic Deals is nothing but spectacular.
I work in the sales industry and client care in my experience needs to be top notch- providing a client with a soft landing through each process they go through.
What an amazing experience it has been. These people don’t lie about their devices. I got feed back on every question. It really is a very good company. Thank you for your service.
The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.
Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.
The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.
The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher.
The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.