frequently asked questions

Epic Deals is a small business run by a team of passionate tech lovers.

Nothing. Yes, really. We’ll cover the courier cost to send your order to you, anywhere in South Africa.

Delivery is super fast, as well as secure. We move hundreds of phones, laptops and other gadgets around SA every month and have a great relationship with our couriers. They will make sure you get your device faster than you’d think possible.

View the step-by-step instructions here.

We accept EFT, all major credit cards, cash deposit, SCode and two finance options.

The finance options are via Fasta and Mobicred. 

Exciting! Our Cash on Delivery service has just been launched and if you are in Gauteng or KwaZulu-Natal you can choose Cash on Delivery at checkout. COD deliveries take two to three working days to arrive and you can safely pay by cash or VISA/Mastercard on delivery.

We can also accept Discovery Miles if you order via our store on bidorbuy.co.za. All of the items for sale on our website are also for sale on bidorbuy. You can also read through the > 1,300 reviews from our customers on bidorbuy here

With Fasta, you can apply for up to R8,000 credit and get three months to pay it off.

You can apply at checkout – it takes less than three minutes to process your application and to see if you have been approved.

New phone on credit

Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.

EpicDeals.co.za adheres to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. Our entire website is SSL protected. We take your security seriously.

Please contact us as soon as possible if you need any changes made to your order.

Please be advised that your shipping address can only be revised until the couriers collect our orders, which is usually 2pm on weekdays. Please let us know ASAP if any delivery details need to be changed.

Delivery to major cities takes one to two working days, but is usually overnight. Delivery to outlying areas takes two to four working days. Both Epic Deals and our couriers are open on weekdays only.

If you asked for COD delivery (Gauteng and KZN only) delivery takes two to three working days.

If payment clears into our account before 12PM on a weekday, we will ship your order on the same day. If payment clears after 12PM, your order will be sent out the following day.

We will email the tracking information once the couriers have collected your order. Tracking updates are viewable online the following morning.

our products

View our wide range of products here.

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