CPO was a term originally used by manufacturers, to mark their refurbished devices.
Apple has done this for many years. A CPO phone is supposed to be a phone that is fully refurbished by the original manufacturer – with a new battery, screen and casing.
A CPO phone should be a phone that was refurbished, and certified by the original manufacturer.
What has happened is that resellers of used phones have started simply adding this label to their products – even though they have not been certified or refurbished by the original manufacturer.
These devices have not been certified by any relevant body. They are simply used phones that are presented in a misleading way.
Yes – but only if it’s a real CPO phone from Apple, Samsung or other relevant manufacturer.
All of our phones are clearly described on our website, with original photos of every single device listed. You can see exactly what you are going to get – no hidden surprised.
We don’t try misuse the CPO label: Yes, most of the products we sell are used. They are refurbished by our own in-house technical team (if needed) and then honestly resold.
We proudly sell used phones that represent excellent value and that come at a lower cost than devices that are being sold by the original manufacturer.
Don’t automatically trust a product if you see CPO in the description. In South Africa, most of these devices are mislabelled.
At Epic Deals, we offer industry-leading service and affordable, trust-worthy used tech products.
We are proud that four of our brands occupy the top ten list in the Electronics category on HelloPeter. This is the result of many years of honest business.
You can be sure you will receive incredible value for money and trust-worthy service when you shop with Epic Deals.
The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.
Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.
The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.
The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher.
The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.