CPO was a term originally used by manufacturers, to mark their refurbished devices.
Apple has done this for many years. A CPO phone is supposed to be a phone that is fully refurbished by the original manufacturer – with a new battery, screen and casing.
A CPO phone should be a phone that was refurbished, and certified by the original manufacturer.
What has happened is that resellers of used phones have started simply adding this label to their products – even though they have not been certified or refurbished by the original manufacturer.
These devices have not been certified by any relevant body. They are simply used phones that are presented in a misleading way.
Yes – but only if it’s a real CPO phone from Apple, Samsung or other relevant manufacturer.
All of our phones are clearly described on our website, with original photos of every single device listed. You can see exactly what you are going to get – no hidden surprised.
We don’t try misuse the CPO label: Yes, most of the products we sell are used. They are refurbished by our own in-house technical team (if needed) and then honestly resold.
We proudly sell used phones that represent excellent value and that come at a lower cost than devices that are being sold by the original manufacturer.
Don’t automatically trust a product if you see CPO in the description. In South Africa, most of these devices are mislabelled.
At Epic Deals, we offer industry-leading service and affordable, trust-worthy used tech products.
We are proud that four of our brands occupy the top ten list in the Electronics category on HelloPeter. This is the result of many years of honest business.
You can be sure you will receive incredible value for money and trust-worthy service when you shop with Epic Deals.
Best customer service. The customer service is top class and answered my questions quickly and kindly. Thanks
Bought my Samsung note 10 Yesterday and received it today. Product is as described, really impressed with the phone, excellent service!
I have ordered ps4 yesterday and it was de this morning before 9h00..im so excited and can’t hide it
Purchased a iPhone 8 from them, very pleased with the service provided, phone looks and feels brand new, and thank you to Drayden for always responding to my emails!!
What a pleasure dealing with a company that is 100% committed to doing what they do extremely well. Highly recommend them!!
Loyal customer since 2017. Premium second-hand Apple products at a reasonable price. Great team!
Excellent service quick and efficient. Thank you for my personalized note👍
Very Efficient, paid what was promised deal settled within two days
Incredible and efficient! This was the easiest way I have ever sold a phone with a very good offer. Thank you for this safe and easy platform.
Exceptional Service , Ordered my iPhone on Friday and received it this morning. Quick and efficient service!
Excellent service. Thank you Jarred and Team. Will def make use of your services again in the near future :)
Hi Thanks so much phone arrived in the nicest manner. You guys are epic and there was nothing wrong with the proximity sensor it works!
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The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.
Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.
The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.
The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher.
The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.