As with many businesses, our company was established by our founder, Brad, scratching his own itch. Brad had a love of the latest tech but couldn’t stand the process of buying and selling via classified sites. After dealing with the final scammer that broke the camel’s back, our company was born.
Seven years ago, Brad started building the business from home. It grew quickly and he ran out of space for stock in his small home office. Stock kept piling up – so he expanded his “warehousing” to the couch in the lounge. This didn’t last long.
His loving wife made it very clear that the business needed to move into its own space.
In 2015 the business moved into a small 5 x 5m office (a converted garage), and employed its second employee.
The business has grown to be a team of 16, and has over 1,000 devices in our 600m² warehouse.
While there are now many small businesses trying to do what we do, we pioneered the formalised online buying and selling of used tech online in South Africa.
We are proud to have nearly 2,000 positive ratings on bidorbuy.co.za and we are the top-rated used tech company on HelloPeter.
Our team is focused on customer service and we maintain a “continual learning” environment, so everyone on our team is always improving.
Instead of complaining about the state of our country, we want to be part of the solution. We want to grow our business and employ as many people as we can. Our team also has a heart for the poor and are actively involved in community-upliftment and entrepreneurial training programs in the local townships.
For security and operational reasons, we do not allow collections at our warehouse and only deliver by courier. Delivery is overnight to most areas in SA.
Sales, Marketing, Admin & Operations Leader
Stock & Tech Leader
Previously a banker, Stuart knows all the right people and all the best places. His talent lies in sourcing the best parts money can buy. He never disappoints in finding hidden gems that prove to be of utmost worth.
Jean is our laptop specialist – testing and repairing them at a blistering pace.
Once an avid Apple hater, he has turned and seen the light and now happily works on any brand of laptop.
There is no laptop too old or too broken for this man’s magic fingers. There’s no software too arduous to understand, and there’s no bridge his “technician” brain hasn’t crossed. Our Jack of all trades can do it all when it comes to the secret places of technology.
Odi recently joined our team as a junior technician. He is a quick learner and has developed his technical skills rapidly since joining the team. He may be a quiet guy but he sure knows how to wield a set of screwdrivers.
Neville is a little camera shy, so we haven’t published his photo on the website. Neville has years of experience in management and has a big heart. He arranges many of our device collections and assists clients with unlocking their devices. Neville and his guide dog make a mean team!
Sales & Customer Service Expert
Salvaging & Listing Specialist
Phone & Laptop Technician
Chief Purchasing Agent
Chief Salvage Agent
These are some snippets of just some of the things we get up to as a team where we focus on growing together or things that have stood out.
The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.
Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.
The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.
The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher.
The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.