About Us
About Epic Deals
Our Epic STory
As with many businesses, our company was established by our founder, Brad, scratching his own itch. Brad had a love of the latest tech but couldn’t stand the process of buying and selling via classified sites. After dealing with the final scammer that broke the camel’s back, our company was born.
Seven years ago, Brad started building the business from home. It grew quickly and he ran out of space for stock in his small home office. Stock kept piling up – so he expanded his “warehousing” to the couch in the lounge. This didn’t last long.
His loving wife made it very clear that the business needed to move into its own space.
In 2015 the business moved into a small 5 x 5m office (a converted garage), and employed its second employee.
The business has grown to be a team of 16, and has over 1,000 devices in our 600m² warehouse.
While there are now many small businesses trying to do what we do, we pioneered the formalised online buying and selling of used tech online in South Africa.
We are proud to have nearly 2,000 positive ratings on bidorbuy.co.za and we are the top-rated used tech company on HelloPeter.
Our team is focused on customer service and we maintain a “continual learning” environment, so everyone on our team is always improving.
Instead of complaining about the state of our country, we want to be part of the solution. We want to grow our business and employ as many people as we can. Our team also has a heart for the poor and are actively involved in community-upliftment and entrepreneurial training programs in the local townships.
For security and operational reasons, we do not allow collections at our warehouse and only deliver by courier. Delivery is overnight to most areas in SA.
For too long, the scammers have been making millions every year, preying on buyers on the various classified sites.
We're here to keep the scammers skinny.
Our Technical Team
Our Admin Team
The People That Make This Possible
The Epic team
Andrew
CEO
DAVE
Sales, Marketing, Admin & Operations Leader
STUART
Stock & Tech Leader
Previously a banker, Stuart knows all the right people and all the best places. His talent lies in sourcing the best parts money can buy. He never disappoints in finding hidden gems that prove to be of utmost worth.
ARMANDT
CFO
JEAN
Laptop Wizard
Jean is our laptop specialist – testing and repairing them at a blistering pace.
Once an avid Apple hater, he has turned and seen the light and now happily works on any brand of laptop.
DARRIEN
Technician/Software Specialist
There is no laptop too old or too broken for this man’s magic fingers. There’s no software too arduous to understand, and there’s no bridge his “technician” brain hasn’t crossed. Our Jack of all trades can do it all when it comes to the secret places of technology.
ODI
Technician
Odi recently joined our team as a junior technician. He is a quick learner and has developed his technical skills rapidly since joining the team. He may be a quiet guy but he sure knows how to wield a set of screwdrivers.
NEVILLE
Client Liason
Neville is a little camera shy, so we haven’t published his photo on the website. Neville has years of experience in management and has a big heart. He arranges many of our device collections and assists clients with unlocking their devices. Neville and his guide dog make a mean team!
MURIEL
Courier Collections
DRAYDEN
Sales & Customer Service Expert
NICO
Salvaging & Listing Specialist
MARTIN
Phone & Laptop Technician
MONIQUE
Salvage
Jarred
Chief Purchasing Agent
VERONICA
Chief Salvage Agent
Wessel
Technical Assistant
The TEAM CULTURE
These are some snippets of just some of the things we get up to as a team where we focus on growing together or things that have stood out.
Braaing in the rain. This will always be a day to remember.
Even though we were only 9 team members, we managed to enjoy a day that fought against us with the weather and the cherry on the top was that we were able to go on a jet ski.
A purely great South African moment of persistence to have a braai despite challenges!
While we make use of The Courier Guy from our Klerksdorp office.
Dave & Drayden(Sales Guys) hand delivered this parcel to Johannesburg of about 13 iPhone 7s and iPhone 8s over the Saturday.
Clients company required them a bit urgently in order to dispatch through to their agents in Africa later that day.
To add to that day, because Drayden has many good ideas, we figured considering we are in Jhb, we might as well go to Gold Reef City for Dave's first Roller Coaster ride.
Dave does not think Drayden has good ideas after screaming for his life
One of the Wednesdays we got to go through an exercise together which involved practicing communicating clearly and working together.
Valuing each team member was on the front of each person's mind while we got to shoot each other in teams of two.
Odi was an unsurrending key player and refused to give up even while getting pinned in a tricky position. Gotta admire his persistence.
Dave was checking if friendly fire was enabled and shot his own teammate(Gert) by mistake. Spoiler alert, friendly fire was definitely enabled.
Each player had a great game and had a great meal to enjoy together.
Our CEO(Andrew) also had the opportunity to review the year and reflected on the growth seen in each team member.
16 team members by this time.
As a small business, we get to change the narrative in South Africa by helping others.
This team activity provided us with the opportunity to provide for a whole family where each team member got to pack their own food parcel.
The team broke up into groups of 3 and went in to the streets of Klerksdorp to speak to people and to give out the parcel that had enough food to provide a small family for a whole month.
The stories we heard were heartfelt and moved us greatly.
Our ambition is to always look for ways to build something sustainable for others. Take a look here for some more information.
These olympic games were the first of it's kind here. We had a competition of techs vs admins where the techs would compete in doing some things the admin does and then the admin team doing some tech work in a race against time.
Monique aced the packaging where Jean dominated the phone repair parts. The blind fold races were every man's game but at the end of the day - the admin team pulled through with a 6-5 victory.
Payment Methods
RCS Store Cards Accepted
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Ordered a tablet last week. It was delivered super quick. Before and after sales service was outstanding. Very positive experience.
Absolutely great! Their courier service is top notch and very fast. The staff are friendly and keep you updated every step of the way!
Epic deals is just amazing. Drayden has been amazing, I’m definitely buying from them again. I wish every South African company can learn from them.
Excellent service quick and efficient. Thank you for my personalized note👍
Fast, professional and smooth way to sell your phone! They keep you updated every step of the way,I would 100℅ recommend.
I ordered on Monday got my phone on Thursday, excellent service and they’re trustworthy, I’m happy with my phone
What a pleasure dealing with a company that is 100% committed to doing what they do extremely well. Highly recommend them!!
Bought a laptop and it is the way as it described & fast delivery. Even got free sweets.
I work in the sales industry and client care in my experience needs to be top notch- providing a client with a soft landing through each process they go through.
Exceptional Service , Ordered my iPhone on Friday and received it this morning. Quick and efficient service!
The customer experience was awesome. They kept me in the loop at all times and helped me track the package as it was couriered.
I felt like a VIP the way you treated me. Thank you the device was delivered and a perfect Christmas gift for my teenage son👌
