Cash on Delivery Service:
COD is now available in Johannesburg, Pretoria and Cape Town
We are excited to announce our service partnership with Udreo. Throught this partnership, we are able to offer COD payment (by cash or card) in Johannesburg, Pretoria and Cape Town.
Each delivery comes at a cost, so it is important that our COD deliveries are successful, for you and for us. This necessitates the following process:
At Epic Deals, every device is unique. When an item is ordered, it immediately becomes unavailable for others to order.
The item/s you have ordered have been reserved for you, however, to be fair to all of our clients, a R200 non-refundable deposit would be needed in order for us to send out the parcel to the applicable Udreo branch.
Please use your order number as your payment reference, and email the proof of payment to firstname.lastname@example.org. The parcel will be dispatched to Udreo upon receiving a valid proof of payment. Udreo will typically deliver to you within one working day of receiving the parcel from us. The typical turnaround time from order to delivery is three working days.
Please see some frequently asked questions below along with the eligible areas for each city.
No, once the R200 has been paid, the final amount to pay will be excluding the R200. For example, if your order is to the value of R1,000, you would pay the R200 deposit via EFT and upon Udreo arriving with the parcel, you would pay the balance of R200 to Udreo.
Udreo provides a Cash on Delivery service in South Africa that enables us to deliver any device on Epicdeals.co.za to most areas in JHB, PYTA and Cape Town. This give you the ability for you to order online and then make payment when your device arrives at your doorstep.
We need to deliver the parcel to Udreo and then Udreo delivers the device to you. This process takes between 2 and 4 working days to complete.
No worries! 🙂 That means the parcel has been delivered to Udreo successfully and you can expect to get a call from them shortly.
You may make payment via cash or card. Payment can also be made via EFT, however, this is required to be an instant/immediate payment as Udreo can only release the goods once payment has cleared.
All parcels will be kept by Udreo for a period of up 7 days from the arranged time of delivery. Failure to book a successful delivery with Udreo within 7 days will result in the parcel being returned to us. We would then have to cancel your order and retail the R200 deposit.
Delivery is overnight to Udreo if the order and a valid proof of payment be received before 1PM on a working day. Should it be received after 1PM or over a weekend, the order will be processed the following working day.
Areas we can serve via our COD service:
Bishop Lavis (Meet at: Spar)
Bloekombos (Meet at: other areas in Kraaifontein)
Delft (Meet at: Shoprite, Police station)
Gugulethu (Meet at: Gugulethu mall)
Joe Slovo Park (Meet at: Caltex filling station)
Khayelitsha (Meet at: Mandela Park, Khayelitsha Police station)
Makhaza (Meet at: Makhaza centre)
Mfuleni (Meet at: Caltex)
Michell’s Plain (Meet at: Watergate mall, Melomed hospital, Promenade Mall)
Cape Town (CBD)
Belhar (Meet at: UWC campus, Sasol Robert Subukwe Rd, Sasol Erica Drive, Old Apostolic church, Engen Belhar)
Philippi (Meet at: Philippi Mall)
Wes Bank (Meet at: Taxi Rank)
The Orchards Gauteng