Cash on Delivery Service
20 Feb 2023 – This service is unavailable until further notice
Now available in Johannesburg, Cape Town, and Pretoria
We are able to offer COD payment (Card Only) in Johannesburg, Cape Town, and Pretoria through the cash on delivery couriers.
Each delivery comes at a cost, so it is important that our COD deliveries are successful, for you and for us. This necessitates the following process:
At Epic Deals, every device is unique. When an item is ordered, it immediately becomes unavailable for others to order.
The item/s you have ordered have been reserved for you, however, to be fair to all of our clients, a R200 non-refundable deposit would be needed in order for us to send out the parcel to the applicable courier’s branch.
Please use your order number as your payment reference, and email the proof of payment to [email protected]. The parcel will be dispatched to our partnered cash-on-delivery service upon receiving a valid proof of payment. Our partnered cash-on-delivery service will typically deliver to you within one working day of receiving the parcel from us. The typical turnaround time from order to delivery is three working days.
Please see some frequently asked questions below along with the eligible areas for each city.
Some FAQ’s:
This is to ensure that we only arrange COD deliveries for customers who are going to commit to the purchase. This deposit is required in order for us to best assist you.
No, once the R200 has been paid, the final amount to pay will be excluding the R200. For example, if your order is to the value of R1,000, you would pay the R200 deposit via EFT, and upon the couriers arriving with the parcel, you would pay the balance of R200 to the cash on delivery couriers.
Cash on Delivery is a service in South Africa that enables us to deliver any device on Epicdeals.co.za to most areas in JHB, PYTA, and Cape Town. This gives you the ability for you to order online and then make payment when your device arrives at your doorstep.
We need to deliver the parcel to the cash on delivery couriers and then the couriers delivers the device to you. This process takes between 2 and 4 working days to complete.
No worries! ???? That means the parcel has been delivered to the cash-on-delivery couriers successfully and you can expect to get a call from them shortly.
You may make payment via cash or card. Payment can also be made via EFT, however, this is required to be an instant/immediate payment as the couriers can only release the goods once payment has cleared.
All parcels will be kept by the couriers for a period of up to 7 days from the arranged time of delivery. Failure to book a successful delivery with couriers within 7 days will result in the parcel being returned to us. We would then have to cancel your order and retail the R200 deposit.
Delivery is overnight to the couriers if the order and a valid proof of payment are received before 1 PM on a working day. Should it be received after 1 PM or over a weekend, the order will be processed the following working day.
Yes, that would be correct! That is due to the parcel first being sent out to the cash-on-delivery service at the branch responsible for delivering to your address.
Once it arrives, the cash-on-delivery service will be in touch to arrange a delivery.
Areas we can serve via our COD service:
Cape Town:
- Hout Bay
- Kommetjie
- Noordhoek
- Scarborough
- Athlone
- Claremont
- Constantia
- Kenilworth
- Lakeside
- Lansdowne
- Mowbray
- Newlands
- Ottery
- Pinelands
- Plumstead
- Rondebosch
- Bishop Lavis (Meet at: Spar)
- Bloekombos (Meet at: other areas in Kraaifontein)
- Delft (Meet at: Shoprite, Police Station)
- Bo-Kaap
- City Bowl
- De Waterkant
- Gardens
- Observatory
- Oranjezicht
- Tamboerskloof
- Waterfront
- Woodstock
- Sunset Beach
- Table View
- Plattekloof
- Rosebank
- Tokai
- Wynberg
- Melkbosstrand
- Gugulethu (Meet at: Gugulethu mall)
- Joe Slovo Park (Meet at: Caltex filling station)
- Khayelitsha (Meet at: Mandela Park, Khayelitsha Police Station)
- Clovelly
- Fish Hoek
- Glencairn
- Kalk Bay
- Muizenberg
- Simon’s Town
- Northern Suburbs
- Bellville
- Brackenfell
- Durbanville
- Edgemead
- Goodwood
- Kraaifontein
- Panorama
- Parow
- Kuils River
- Makhaza (Meet at: Makhaza centre)
- Mfuleni (Meet at: Caltex)
- Michell’s Plain (Meet at: Watergate mall, Melomed hospital, Promenade Mall)
- Cape Town (CBD)
- Bakoven
- Bantry Bay
- Camps Bay
- Clifton
- Green Point
- Llandudno
- Mouille Point
- Sea Point
- Blouberg
- Big Bay
- Bloubergstrand
- Century City
- Milnerton
- Parklands
- Belhar (Meet at: UWC campus, Sasol Robert Subukwe Rd, Sasol Erica Drive, Old Apostolic church, Engen Belhar)
- Philippi (Meet at: Philippi Mall)
- Wes Bank (Meet at: Taxi Rank)
Johannesburg:
- Brakpan
- Daveyton
- Roodepoort
- Westonaria
- Sandton
- Randburg
- Rivonia
- Ruimsig
- Fourways
- Edenvale
- Bedfordview
- Southgate
- Auckland Park
- Germiston
- Bryanston
- Fairland
- Honeydew
- Houghton
- Hyde Park
- Kensington
- Linden
- Melville
- Morningside
- Saxonwold
- Illovo
- Rosebank
- Melrose
- Mondeor
- Westdene
- Parkview
- Lanseria
- Parktown
- Lyndhurst
- Braamfontein
- Greenside
- Lonehill
- Kyalami
- Benoni
- Norwood
- North Riding
- Winchester Hills
- Cresta
- Eikenhof
- Bramley
- Isando
- Lenasia
- Northcliff
- Kempton Park
- Midrand
Pretoria:
- Akasia
- Amandasig
- Arcadia
- Atteridgeville
- Booysens
- Brooklyn
- Capital Park
- Chantelle
- Colbyn
- Constantia Park
- Danville
- Daspoort
- Die Wilgers
- Eastwood
- Eersterust
- Elardus Park
- Equestria
- Erasmuskloof
- Faerie Glen
- Garsfontein
- Groenkloof
- Hatfield
- Hazelwood
- Kameeldrift
- Karenpark
- Lotus Gardens
- Lukasrand
- Lynnwood Glen
- Lynnwood Manor
- Lynnwood Ridge
- Lynnwood
- Marabastad
- Mayville
- Menlo Park
- Montana Park
- Monument Park
- Moreleta Park
- Muckleneuk
- Murrayfield
- Newlands
- The Orchards Gauteng
- Prinshof
- Roseville
- Shere
- Pretoria North
- Silver Lakes
- Silverton
- Sinoville
- Sunnyside
- Theresapark
- Wapadrand
- Waterkloof
- Waterkloof Glen
- Waterkloof Park
- Waterkloof Ridge
- Waverley
- Wingate Park
- Wonderboom South
Port Elizabeth: (P.E is on hold until further notice)
- Adcockvale
- Algoa Park
- Baakens Valley
- Brickmakerskloof
- Cadles
- Castle Hill
- Centrahil
- Central
- Cocketts Hope
- Colchester
- Cradock Place
- Craigbain
- Craigbain Tsp
- Ferguson
- Ferguson Tsp
- Forest Hill
- Glendinningvale
- Govan Mbeki
- Holland Park
- Hoy
- Hoy Tsp
- Humerail
- Humewood
- Humewood Ext
- Kemsley Park
- Kensington
- Lea Place
- Linkside
- Listerwood
- Macleanville
- Marais Tsp
- Mill Park
- Millard Grange
- Mount Croix
- Mount Road Tsp
- Neave Tsp
- North End
- Park Drive
- Parsons Hill
- Perridgevale
- Port Elizabeth
- Richmond Hill
- Richmond Park
- Rufanevale
- Sidwell
- South End
- St Georges
- Steytler Tsp
- Struandale
- Stuart Tsp
- Summerstrand
- Summerwood
- Sydenham
- Victoria Park
- Young Park
- Young Tsp
Durban: (Durban is on hold until further notice)
- Umbilo
- Glenwood
- Berea
- Musgrave
- Westville
- Cowies Hill
- Pinetown
- Gillitts
- Kloof
- Hillcrest
- Waterfall
- Durban North
- Riverhorse Valley/Avoca
- Mount Edgecombe
- Umhlanga
- La Lucia
- Springfield
- Morningside
- Rossburgh
- Jacobs
- Montclair
- Chatsworth
- Queensburgh
- Isipingo
- Amanzimtoti
