our process

The most popular question we get is regarding how to place an order.

Step 1

Find the new stunner that you want to purchase.

Step 2

Click the blue “Add to Cart” button. If you want to purchase more than one device, go to each one and add them to your cart. Once done, processed to step 3.

Example:

Step 3

Click the “Proceed to Checkout” option.

Example:

Step 4

Enter your delivery address.

Example:

Step 5

Make payment for the order – we have many options available:

Step 6

If payment clears into our account before 12PM on a weekday, we will ship your order on the same day. If payment clears after 12PM, your order will be sent out the following day.

Step 7

Once dispatched, we will send you the tracking number.

Step 8

It arrives – happiness!

Delivery to major cities takes one to two working days. Delivery to outlying areas takes two to four working days. Both Epic Deals and our couriers are open on weekdays only.

our products

View our wide range of products here.

Device Grades

  • Not all functions working
  • Deep scratched on screen or casing
  • Cracks
  • Water damaged, but working 

The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.

Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

  • Everything works. No major damage. Most “normal” devices fit into the “Good” classification.
  • Only used phones that are practically brand new fit under the “Mint” classification.

 

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.

  • Everything works. No signs of previous use. 
  • Only used phones that are practically brand new fit under the “Mint” classification.

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

  • New and sealed.
  • The plastic wrapping around the box hasn’t even been opened.

 

The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.