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Read Our Reviews

Bought an S21 Ultra and I must say I was definitely satisfied with my purchase, the phone was in excellent condition as described and the service from Epic Deals is nothing but spectacular.

– Siya Ludwaba
5/5
12/07/2022

Bought a laptop and it is the way as it described & fast delivery. Even got free sweets.

– Sipho Sibanda
5/5
01/11/2023

Best customer service. The customer service is top class and answered my questions quickly and kindly. Thanks

– Thiago M
5/5
12/09/2022

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Read Our Reviews

One happy customer. Excellent customer service.

– Zanele T
5/5
01/07/2023

Absolutely great! Their courier service is top notch and very fast. The staff are friendly and keep you updated every step of the way!

– Lera C
5/5
10/19/2022

The customer experience was awesome. They kept me in the loop at all times and helped me track the package as it was couriered.

– Arthur Charlez
5/5
12/27/2022

Device Grades

  • Not all functions working
  • Deep scratched on screen or casing
  • Cracks
  • Water damaged, but working 

The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.

Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

  • Everything works. No major damage. Most “normal” devices fit into the “Good” classification.
  • Only used phones that are practically brand new fit under the “Mint” classification.

 

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.

  • Everything works. No signs of previous use. 
  • Only used phones that are practically brand new fit under the “Mint” classification.

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

  • New and sealed.
  • The plastic wrapping around the box hasn’t even been opened.

 

The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.