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Read Our Reviews

Customer service here stands out above all. I ordered an iPad a few weeks ago (with a 3 month warranty) and received it in good order. Can highly recommend Epic Deals!

– Michael Hudson
5/5
12/10/2022

What a pleasure dealing with a company that is 100% committed to doing what they do extremely well. Highly recommend them!!

– JP M
5/5
08/23/2022

Great and swift service. The consultants are active and very helpful

– Thando Paul Mahlangu
5/5
09/01/2022

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Read Our Reviews

I can recommend Epic Deals any day. Their services is out of this world, even on days that they specified that they are not working (weekends, public holidays) you will never be ignored.

– Nosi Kotoyi
5/5
12/29/2022

Hi Thanks so much phone arrived in the nicest manner. You guys are epic and there was nothing wrong with the proximity sensor it works!

– Joshua Smith
5/5
01/18/2023

I ordered Samsung A50 on the 25th it was delivered the next day. Good packaging, and it comes with a new fast charger .Thank you so much for the wonderful service.

– Pabbiie X Entle Rampai
5/5
11/05/2022

Device Grades

  • Not all functions working
  • Deep scratched on screen or casing
  • Cracks

The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.

Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

  • Everything works. No major damage. Most “normal” devices fit into the “Good” classification.
  • Only used phones that are practically brand new fit under the “Mint” classification.

 

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.

  • Everything works. No signs of previous use. 
  • Only used phones that are practically brand new fit under the “Mint” classification.

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

  • New and sealed.
  • The plastic wrapping around the box hasn’t even been opened.

 

The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.