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One happy customer. Excellent customer service.
– Zanele T
5/5
01/07/2023
One happy customer. Excellent customer service.
I work in the sales industry and client care in my experience needs to be top notch- providing a client with a soft landing through each process they go through.
Fast, professional and smooth way to sell your phone! They keep you updated every step of the way,I would 100℅ recommend.
The customer experience was awesome. They kept me in the loop at all times and helped me track the package as it was couriered.
Loyal customer since 2017. Premium second-hand Apple products at a reasonable price. Great team!
Epic deals is just amazing. Drayden has been amazing, I’m definitely buying from them again. I wish every South African company can learn from them.
Thanks for the delivery. I’m loving my new phone 📱
Bought an S21 Ultra and I must say I was definitely satisfied with my purchase, the phone was in excellent condition as described and the service from Epic Deals is nothing but spectacular.
I ordered on Monday got my phone on Thursday, excellent service and they’re trustworthy, I’m happy with my phone
Very Efficient, paid what was promised deal settled within two days
Jus sold my iPhone 12 Pro Max they kept in contact throughout the transporting of my device and I got paid same day they received it Thank you epic deals
Excellent service. Thank you Jarred and Team. Will def make use of your services again in the near future :)
Very Efficient, paid what was promised deal settled within two days
Ordered a tablet last week. It was delivered super quick. Before and after sales service was outstanding. Very positive experience.
Bought my Samsung note 10 Yesterday and received it today. Product is as described, really impressed with the phone, excellent service!
Can’t we give them 10 stars because they deserve it. Bought an iPhone 11 and it was Exactly as they described it, the best delivery experience.
Best customer service. The customer service is top class and answered my questions quickly and kindly. Thanks
My delivery came a bit late but the excitement and expectation overcame my unnecessary worry. I am definitely buying from epic deals again!
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The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.
Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.
The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.
The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher.
The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.