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Best customer service. The customer service is top class and answered my questions quickly and kindly. Thanks

– Thiago M
5/5
12/09/2022

Great service 🙂❤️

– Karma77KG
5/5
12/21/2022

Very fast service. There is transparency about the product you are getting. Their service is unmatched. Would use their services again.

– Mudzunga Manena
5/5
01/17/2023

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I work in the sales industry and client care in my experience needs to be top notch- providing a client with a soft landing through each process they go through.

– Darren S
5/5
08/18/2022

Absolutely great! Their courier service is top notch and very fast. The staff are friendly and keep you updated every step of the way!

– Lera C
5/5
10/19/2022

Loyal customer since 2017. Premium second-hand Apple products at a reasonable price. Great team!

– Jonathan Solomon
5/5
01/18/2023

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EpicDeals.co.za offers a safe and easy way for South African’s to buy new and used smartphones and tablets. © Tech Revival (Pty) Ltd. All rights reserved. Products, models and company names mentioned herein may be trademarks of their respective owners. We have no association or relation with these companies.
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Device Grades

  • Not all functions working
  • Deep scratched on screen or casing
  • Cracks
  • Water damaged, but working 

The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.

Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

  • Everything works. No major damage. Most “normal” devices fit into the “Good” classification.
  • Only used phones that are practically brand new fit under the “Mint” classification.

 

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.

  • Everything works. No signs of previous use. 
  • Only used phones that are practically brand new fit under the “Mint” classification.

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

  • New and sealed.
  • The plastic wrapping around the box hasn’t even been opened.

 

The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.