I work in the sales industry and client care in my experience needs to be top notch- providing a client with a soft landing through each process they go through.
Epic deals is just amazing. Drayden has been amazing, I’m definitely buying from them again. I wish every South African company can learn from them.
Epic Deals was an absolute pleasure to deal with and made every effort, my item arrived quickly, nicely wrapped and protected, thank you Drayden & Janine!!
Bought an S21 Ultra and I must say I was definitely satisfied with my purchase, the phone was in excellent condition as described and the service from Epic Deals is nothing but spectacular.
Customer service here stands out above all. I ordered an iPad a few weeks ago (with a 3 month warranty) and received it in good order. Can highly recommend Epic Deals!
Good day epic deals! Thank you for your brilliant service and for the phone that look like new! You are the best!!
I work in the sales industry and client care in my experience needs to be top notch- providing a client with a soft landing through each process they go through.
Great service. The staff was very friendly and were very quick. They are the only ones that I found to offer the most for your pre loved iPhones.
Best customer service. The customer service is top class and answered my questions quickly and kindly. Thanks
Excellent service quick and efficient. Thank you for my personalized note👍
Can’t we give them 10 stars because they deserve it. Bought an iPhone 11 and it was Exactly as they described it, the best delivery experience.
Loyal customer since 2017. Premium second-hand Apple products at a reasonable price. Great team!
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The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.
Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.
The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.
The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher.
The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.