One happy customer. Excellent customer service.
– Zanele T
5/5
01/07/2023
One happy customer. Excellent customer service.
Epic Deals was an absolute pleasure to deal with and made every effort, my item arrived quickly, nicely wrapped and protected, thank you Drayden & Janine!!
Excellent service. Thank you Jarred and Team. Will def make use of your services again in the near future :)
My delivery came a bit late but the excitement and expectation overcame my unnecessary worry. I am definitely buying from epic deals again!
Bought an S21 Ultra and I must say I was definitely satisfied with my purchase, the phone was in excellent condition as described and the service from Epic Deals is nothing but spectacular.
Loyal customer since 2017. Premium second-hand Apple products at a reasonable price. Great team!
The customer experience was awesome. They kept me in the loop at all times and helped me track the package as it was couriered.
One happy customer. Excellent customer service.
What a pleasure dealing with a company that is 100% committed to doing what they do extremely well. Highly recommend them!!
Very Efficient, paid what was promised deal settled within two days
I work in the sales industry and client care in my experience needs to be top notch- providing a client with a soft landing through each process they go through.
Great and swift service. The consultants are active and very helpful
I felt like a VIP the way you treated me. Thank you the device was delivered and a perfect Christmas gift for my teenage son👌
Very Efficient, paid what was promised deal settled within two days
Customer service here stands out above all. I ordered an iPad a few weeks ago (with a 3 month warranty) and received it in good order. Can highly recommend Epic Deals!
Excellent service. Thank you Jarred and Team. Will def make use of your services again in the near future :)
What an amazing experience it has been. These people don’t lie about their devices. I got feed back on every question. It really is a very good company. Thank you for your service.
I ordered on Monday got my phone on Thursday, excellent service and they’re trustworthy, I’m happy with my phone
The device is functional without additional repairs, but has notable damage to major components. It’s more like Eskom – it’s great if it works but you know you can’t trust it. It could fail at any time.
Issues that would put a device in this category would include a cracked or broken screen, a damaged casing, faulty battery, broken Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.
The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost.
The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.
Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher.
The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.