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Xiaomi CW500 Dual Outdoor 2.5K Wi-Fi 6 Smart Security Camera – White – Unboxed

Name: Xiaomi CW500 Dual Outdoor 2.5K Wi-Fi 6 Smart Security Camera – White - Unboxed
SKU: BHR9402EU
Availability: InStock

Original price was: R 2,099.00.Current price is: R 1,889.10.

In stock

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Dual 2.5K HD outdoor camera | AI human & vehicle detection | Night vision | Wi-Fi 6 & two-way audio

Quick Specs

Achieve crystal-clear surveillance with dual 4MP sensors delivering sharp 2.5K video resolution.
Benefit from intelligent motion detection with AI that distinguishes between humans and vehicles.
Experience superior connectivity and stability with advanced Wi-Fi 6 support.
Deter intruders with an integrated sound and light alarm system for immediate response.
Ensure reliable operation in extreme weather conditions with an IP66 water and dust resistance rating.

Unwavering Vigilance for Your South African Home

The Xiaomi CW500 Dual Outdoor Security Camera is engineered for the discerning homeowner who demands robust protection and intelligent monitoring. Designed to withstand the varied South African climate, this smart home security camera system provides comprehensive surveillance, ensuring that your property is watched over with exceptional clarity and responsiveness. It is for those who value peace of mind, understanding that advanced technology can be a powerful ally in safeguarding their investments and their loved ones. Whether you are at home or away, this camera offers a steadfast presence, delivering actionable insights and immediate alerts directly to your Xiaomi Home app.

Dual-Camera Precision for Complete Coverage

This system features a sophisticated dual-camera setup, combining a fixed camera with a Pan-Tilt-Zoom (PTZ) unit. This duality ensures a broad field of view, eliminating blind spots and providing both panoramic awareness and the ability to zoom in on specific details. With two 4MP sensors working in concert, the CW500 captures video at a stunning 2560 × 1440 (2.5K) resolution per camera. This level of detail allows for clear identification of individuals and vehicles, providing undeniable evidence when needed. The f/1.6 lens aperture ensures that even in challenging lighting conditions, the camera gathers ample light for bright, clear images. This advanced outdoor wireless security camera is built for comprehensive surveillance.

Intelligent Detection and Rapid Response

Go beyond simple motion alerts. The Xiaomi CW500 is equipped with advanced AI human and vehicle detection capabilities. This intelligent filtering reduces false alarms, ensuring you are notified only of relevant events. When a person or vehicle is detected, the dual-camera linked tracking system works in tandem to follow the subject, maintaining a clear view. Should a threat be identified, the integrated sound and light deterrent activates, emitting bright white lights and audible alarms to ward off potential intruders. Real-time app notifications ensure you are informed instantly, wherever you are. These wireless home security cameras provide immediate awareness.

Engineered for the Elements and Seamless Connectivity

Built to endure, the Xiaomi CW500 boasts an IP66 water and dust resistance rating for the camera unit, allowing it to operate reliably in temperatures ranging from -30°C to 60°C. This resilience makes it an ideal choice for outdoor surveillance in diverse South African weather patterns. Connectivity is also paramount, with support for the latest Wi-Fi 6 standard across both 2.4GHz and 5GHz bands. This ensures a fast, stable, and secure connection to your home network, crucial for live streaming and receiving instant notifications. For added network stability, an Ethernet port is also available. These outdoor wireless security cameras offer dependable performance.

Your Command Centre for Security

The Xiaomi CW500 integrates seamlessly with the Xiaomi Home app, providing a user-friendly interface for managing your security system. Monitor live feeds, review recorded footage, and configure settings with ease. The system supports local storage via MicroSD card (up to 256GB), as well as network storage (NAS) and cloud storage options. Compatibility with Amazon Alexa and Google Home allows for convenient voice control and integration into your existing smart home ecosystem. This camera is not just a deterrent; it is an active participant in your home’s defence, offering complete peace of mind.

Features

Capture every detail with dual 4MP sensors, providing an exceptionally clear 2.5K video resolution for superior image quality.
Benefit from intelligent motion detection using AI to accurately identify humans and vehicles, reducing unnecessary alerts.
Experience robust and fast wireless connectivity with support for Wi-Fi 6 across dual 2.4GHz and 5GHz bands.
Deter unwanted visitors effectively with a powerful sound and light alarm system that activates upon detection.
Ensure continuous monitoring day and night with full-colour night vision, enhanced by white light and infrared LEDs.
Communicate clearly with visitors or potential threats through the integrated two-way audio system with a high-sensitivity microphone and powerful speaker.
Enjoy wide-area coverage with a 355° pan and 95° tilt range on the PTZ camera, linked for comprehensive tracking.
Maintain your system effortlessly with support for local MicroSD card storage (up to 256GB), NAS, and cloud storage options.
Ensure reliable performance in harsh outdoor conditions with an IP66 water and dust resistance rating.
Integrate smoothly into your smart home with support for Amazon Alexa and Google Home voice assistants.

Specifications

Camera type: Dual camera system (Fixed camera + PTZ camera)
Sensor resolution: Dual 4MP sensors
Video resolution: 2560 × 1440 (2.5K) per camera
Lens aperture: f/1.6
Pan range: 355°
Tilt range: 95°
Video compression: H.265
Night vision: Full-colour night vision
Night vision lights: White light and infrared LEDs (per camera)
Audio: Two-way audio
Microphone: Built-in high-sensitivity microphone
Speaker: Built-in high-power speaker
Voice communication range: Up to 10 m
Motion detection: AI human detection
Vehicle detection: AI vehicle detection
Motion tracking: Dual-camera linked tracking
Alerts: Real-time app notifications
Alarm system: Sound and light deterrent
Wireless connectivity: Wi-Fi IEEE 802.11 a/b/g/n/ac/ax
Wi-Fi bands: 2.4GHz and 5GHz
Wi-Fi standard: Wi-Fi 6
Wired connectivity: Ethernet (network cable supported)
App control: Xiaomi Home app
Local storage support: MicroSD card (16GB–256GB)
Cloud storage: Xiaomi Cloud (subscription required)
Network storage: NAS supported
Smart assistant support: Amazon Alexa, Google Home
Operating system compatibility: Android 8.0 or later
Operating system compatibility: iOS 12.0 or later
Water resistance rating: IP66
Dust resistance: IP66 rated
Operating temperature (camera): -30°C to 60°C
Operating temperature (power adapter): -30°C to 45°C
Rated input: 12V / 1A
Security chipset: MJA1 security chip
Installation type: Wall or ceiling mount
Product dimensions: 19 × 18 × 10 cm

What’s in the Box

Xiaomi CW500 Dual Outdoor 2.5K Wi-Fi 6 Smart Security Camera unit ×1
Power adapter ×1
Mounting bracket ×1
Screw set ×1
Waterproof connector ×1
User manual ×1

Why Xiaomi

Xiaomi empowers South African households with intelligent, reliable smart home security camera solutions. Combining advanced technology with user-friendly design, Xiaomi ensures robust protection and peace of mind. Invest in a smarter, safer home with Xiaomi.

Order and pay today, to have your order shipped tomorrow.

How long will it take to arrive?

Major cities: One to three working days
Outlying areas: Two to four working days

The couriers do not deliver on weekends or public holidays.

We have a very close relationship with our courier partner and can offer some of the fastest delivery times available in South Africa.

Dispatch times:

As far as is in our power, we ship out all orders the same day they are placed, if the order is paid for before 1 PM.

Orders paid for after 1 PM will be shipped out the following working day. Our warehouse is not open for shipping on weekends or public holidays.

Hassle-Free 10-Day Returns

We want you to love your purchase. If you’re not completely happy, you have 10 days from the date of delivery to return the product.

The item must be returned in its original condition and packaging.

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair, replace it, or credit you with a voucher, subject to the below terms and conditions. Should a product be damaged or missing any parts or accessories at the time of delivery/collection, please notify us within 7 days of such delivery/collection by logging a return on the website.

We will arrange to collect the product at no charge. Once we have inspected the product and the video footage of how the product was packed, we will validate the return. We will then at your discretion arrange one of the following solutions:

Repair the product as soon as possible (if such repair is possible).
Replace the product as soon as possible (if we have a suitable product in stock to use as a replacement).

Credit your account with the full purchase price of the product.
Refund your account with the full purchase price of the product.

We do our best to ensure that the products we deliver to you are of high quality, and in good working order without defects.

What is a defect?
A defect is a material imperfection in the manufacture of a product or any characteristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances.

The following will NOT be regarded as defects and will not entitle you to a valid return. These issues would require shipping, handling charges, and repair costs (if needed) to be covered by you:

Faults resulting from normal wear and tear;
Damage arising from negligence, or user damage. This includes drop and liquid damage or incorrect usage of the product.
Damage arising from electrical surges or sea air corrosion;
Damage arising from a failure to adequately care for the product;
Damage arising from unauthorized alterations to the software or a device being locked due to too many incorrect password attempts made;
Unwanted products (change of preference).
Products that function as advertised, but are deemed by you to be unfit for the intended purpose.
All product descriptions are there to best represent the product advertised, we take no responsibility for any cases where a user failed to read the description of a product pertaining to the condition, functions or accessories(what the device comes with) upon purchasing and therefore would not qualify as a valid warranty return.

Standard Warranty (3 / 6 / 12 Month – Stipulated in title/description)
If you have received a product which they believe qualifies for a valid warranty return in line with our terms and conditions, we expect you to notify us as soon as reasonably possible after you become aware of the defect or poor quality.

In order to qualify as a valid warranty return, you must notify EpicDeals.co.za in writing within the given period of warranty months after delivery/collection of the product. Resolving any issues you are experiencing is a very high priority for us.

You can begin the warranty return process by logging a return HERE, and we will arrange to collect the product from you at no charge. Once we have inspected the product and validated the return, we will at the client’s discretion to arrange one of the following solutions

Repair the product as soon as possible (if such repair is possible). If the repair takes longer than 14 days, we will get in touch with you to see if you would rather want a replacement.

Replace the product as soon as possible (if we have a suitable product in stock to use as a replacement).

Credit your account with the full purchase price of the product.
Refund you with the full purchase price of the product.

Unfortunately, we cannot facilitate returns that fall outside of the given warranty period.

Original Manufacturer Warranty (stipulated in the title)
An original manufacturer warranty is a warranty that the relevant manufacturer gives on their brand-new sealed items.

If an item with the original warranty turns out to be defective or otherwise of poor quality, you may contact the local manufacturer's representatives directly for any warranty claims.

Repair the product as soon as possible (if such repair is possible).

Replace the product as soon as possible (if we have a suitable product in stock to use as a replacement).

Credit your account with the full purchase price of the product.

Refund your account with the full purchase price of the product.

You can return an unwanted product to us, provided the following conditions are met:

The product is undamaged and unmodified, with the original labels and stickers still attached;

The product is not missing any accessories or parts;
You log a return on the Website within 14 days of delivery to them or collection by them of the unwanted product. After 14 days, you may only return a product if it is defective.

While we take pride in offering free shipping on orders, there are costs to be covered in instances when a device is returned due to no fault of our own. Because of this, handling (7.5% of the order value) and shipping charges (R200 for major city areas) will be deducted from the purchase price of any products which do not qualify for a value warranty return.

We will arrange the collection of the product from you using our designated courier services. Once we have inspected the product, deducted any necessary funds, and validated the return, we will credit your account (or refund them upon request) with the remaining amount – this normally takes 1 to 3 working days.

Not what you ordered?
In rare instances where a product is incorrectly supplied, or if the product is not as described on the website, please notify us as soon as possible.

In these instances, we will collect the product at no charge.

Once we have inspected the product and validated the return, we will, at your discretion, arrange one of the following solutions:

Deliver the correct product back as soon as possible (if the correct product or a suitable replacement is available)

Credit your account with the purchase price of the product

Refund you the full price paid.

If you return a defective product to us but fail to return all of the accessories and parts that were sold with that product, we are entitled to (subject to applicable law) take one of the following routes to resolve the issue:

Refuse the return
Only to replace the item that was returned.
Estimate the value of the missing accessories and parts and credit or refund you in respect of the returned item only.

If you return a product that does not comply with this Policy, they may be liable to reimburse Epic Deals for the transportation costs of the product. Please note that we only refund to the payment method that you used to make the payment

– i.e. payment by credit card will be refunded to the same credit card, payment by Instant EFT will be refunded to the nominated bank account. All payments are scheduled within 3 working days after reaching a solution. Payments to different banks may take 24 hours to clear. All information is confirmed via email.

Preparing your products for a return
To ensure your request is processed as quickly as possible you are responsible for the following when returning your products; Package your products safely and securely for protection during transit;

Include all accessories and parts that were sold with the product.
Be sure to keep your data backed up as we take no responsibility for any data loss that may occur while the device is with us.

Have no SIM cards or memory cards inserted.

No covers to come with the device. (Unless sold with the device)

Failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether. Epic Deals does not take responsibility for any covers, accessories, data, sim cards, or memory cards that are lost during the return.

Nothing. Yes, really. We’ll cover the courier cost to send your order to you, anywhere in South Africa.

Delivery is super fast, as well as secure. We move hundreds of phones, laptops and other gadgets around SA every month and have a great relationship with our couriers. They will make sure you get your device faster than you’d think possible.

View the step-by-step instructions here.

We accept EFT, all major credit cards, cash deposit and SCode. We also offer three finance options.

Exciting update: Our cash on delivery service has just been launched and if you are in Cape Town, you can choose “cash on delivery” at checkout. COD deliveries take two to three working days to arrive and you can safely pay by cash or VISA/Mastercard on delivery. For more info about our COD frequently asked questions, click here!

The finance options are Payflex, LayUp, FASTA and Mobicred.

LayUp is a lay-by payment method which allows you to put down a deposit (currently 50%) and then pay off the difference over three months. You can check out their website here. No credit checks are done. You only received your order once you have paid for the order in full. Any cancellation of a Lay-up order will forfeit 10% to cover commission costs and the time period of which the device was reserved for. Some more FAQ’s can be seen here.

We can also accept Discovery Miles if you order via our store on bidorbuy.co.za.

All of the items for sale on our website are also for sale on bidorbuy. You can also read through the > 2000 reviews from our customers on bidorbuy here.

PayFlex and FASTA do a credit check and allow you to pay off your purchase over a period of six weeks (PayFlex) and four months (FASTA). A credit check is done. You receive your order once your finance has been approved and the first payment has been made. Both options typically offer up to R8,000 in credit.

You can apply at checkout – it takes less than three minutes to process your application and to see if you have been approved.

Pay for your order in 4 interest-free, zero-fee payments over 6 weeks and get your order shipped right away. You heard that right! No fees, no interest and no catch. Instalments are automatically deducted from your card every two weeks.

Why use Payflex?

How does it work?

What do you need to apply?

South African issued debit or credit card
South African ID number
18+ years of age

Chipin is a secure, no-fee platform designed to simplify group payments.

How does it work?

It enables friends and family to contribute collectively toward gifts, events, deposits, or sponsorships. Users can select Chipin at checkout on partner websites, share a unique payment link, and monitor contributions in real time.

How to use Chipin?

1. Explore our store directory or go straight to a partner store
2. Found something you love? Head to the product page and hit the Chipin button
3. Sign up or log in, name your list, and choose when you need the funds. Your list is ready to go in seconds
4. Send your list to friends or family. As they chip in, you’ll get emails with contributions, messages, and your updated balance
5. Use your collected chips at checkout by selecting Chipin as your payment method! No fees, no fuss!

Want to learn more? click here

Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.

EpicDeals.co.za adheres to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. Our entire website is SSL protected. We take your security seriously.

Please contact us as soon as possible if you need any changes made to your order.

Delivery to major cities takes one to two working days.

Delivery to outlying areas takes two to four working days. Both Epic Deals and our couriers are open on weekdays only.

Items such as gaming consoles and iMacs will by default take 3-4 working days even if you are located within an overnight delivery area.

If you asked for COD delivery (Cape Town Only) delivery takes two to three working days.

If payment clears into our account before 12PM on a weekday, we will ship your order on the same day. If payment clears after 12PM, your order will be sent out the following day.

We will email the tracking information once the couriers have collected your order. Tracking updates are viewable online the following morning.

We have a page dedicated to that question: CPO Phones

Yes we do. If you are located in certain areas in, Johannesburg, Pretoria and Cape Town. For more info and to see if you are in an eligible area please click here.

Please be advised that your shipping address can only be revised until the couriers collect our orders, which is usually 2pm on weekdays. Please let us know ASAP if any delivery details need to be changed.

Amazing experience. Was nervous about selling my Samsung watch but Jarred and team were transparent and professional throughout the process, they kept me updated and I highly recommend using them.

Sabrina Pereira

06/09/2025

I am thoroughly impressed by this from this company (sellyouriphone.co.za). All of the communication and the level of service is top class and I had an excellent experience. If you need to sell your iPhone in South Africa and want a trustworthy company with a seamless process, go with sellyouriphone / Epic Deals!

Lebogang Phoshoko

01/22/2026

I'm thoroughly impressed with my purchase. The phone arrived in excellent condition, looking brand new. The service was top-notch, fast delivery and exceptional communication throughout. Highly recommend.

Mbalenhle Thwala

12/26/2024

All I will be honest with is what I ordered is what I got, epic deals team thank you so much for the effort, fast delivery, communication support and A gadget in a good condition like is freshly new. Looking forward in getting more items again 😀 😇 …

Tshepo Lamola

07/18/2025

I am now 2 years in on my purchase of a Galaxy Z Flip 5 from Epic Deals. I initially bought a Brand new Sealed 256GB version and the next day I got a call saying it was unfortunately sold. In exchange I was offered a mint condition 512GB version for cheaper and was initially unhappy but went ahead.