Turn a R15,000 Sale Into a R10,000 Upgrade.

Q: Does our sales team need training for the trade-in programme?

Barely. The script is one sentence: Want to see what your old one is worth? Check here. We provide a simple one-pager for your team and a link or QR code for the shop floor. Five minutes and they're ready.

Your customer is staring at a premium product they want but can’t quite justify. What if your salesperson could say: “Check what your old one is worth, right now, on your phone.” Thirty seconds later, the purchase price just dropped by whatever Epic Deals will pay for their current device. The sale closes. The upgrade happens. You didn’t discount a thing.

That’s our Trade-In Programme. We handle the old product. You sell the new one.

Become a Trade-In Partner

How It Changes the Conversation

Picture this. A customer walks into your store and falls in love with a new Smeg espresso machine. R15,000. They want it, but the number stings. Your salesperson asks one question: “What coffee machine do you have at home right now?”

The maths that closes the sale:

New Smeg espresso machine R15,000

Customer’s old Siemens (trade-in via Epic Deals) – R5,000

Effective upgrade cost R10,000

The customer trades in their old machine through Epic Deals and receives store credit to put toward their purchase. You sell a R15,000 machine at full price. The customer pays R10,000 out of pocket. Nobody discounted anything.

This works for coffee machines, smartphones, laptops, gaming consoles, kitchen appliances, cameras… any category where customers upgrade and their old product still holds value.

How the Trade-In Programme Works

We set up your partnership

We create a branded trade-in page or unique link for your store. Your sales team gets a simple script: “Want to see what your old one is worth? Check here.” Takes five minutes to brief them.

Your customer checks the value

Right there on the shop floor, the customer visits Epic Deals on their phone and gets a live valuation on their old product. No app to download. No account to create. Just a price in under a minute.

The customer trades in

If they like the price, they sell their old product to us through our standard process. We arrange collection from their home or they ship it to us. This happens independently of your sale.

They get store credit with you

Instead of cash, the customer receives a gift voucher for your store, equal to the trade-in value. They use it toward their new purchase. The upgrade is complete, and your store made the full-price sale.

What’s In It for Your Business

Close more premium sales

The trade-in value reduces the customer’s out-of-pocket cost without you discounting a single rand. It’s an upgrade incentive, not a price cut.

Increase average transaction value

Customers who trade in tend to buy up. When the effective cost drops, they reach for the next model up instead of the entry-level option.

Drive foot traffic back to your store

The store credit is a gift voucher for your business. That’s a guaranteed return visit and a guaranteed spend. The money comes back to you.

Zero complexity for your team

Your salespeople don’t handle the old product, don’t grade it, don’t negotiate the trade-in price. They just point the customer to Epic Deals and focus on selling the new product. We handle everything else.

No inventory risk

You never touch the old product. Epic Deals buys it directly from the customer, assumes all the risk, and handles the remarketing. Your store stays focused on selling new.

Competitive differentiation

Offer something your competitors don’t. A built-in trade-in option makes your store the obvious choice for customers looking to upgrade.

Which Retailers Is This For?

Appliance retailers

Hirsch’s, Tafelberg Furnishers, House & Home, independent appliance stores. Coffee machines, kitchen appliances, Dyson products, robot vacuums… your customers upgrade regularly and their old products hold significant value.

Electronics and phone retailers

Independent phone shops, iStore, Samsung stores, any retailer selling smartphones, tablets, or laptops. Trade-in is already a natural part of the phone upgrade cycle. We just make it seamless.

Gaming retailers

When the PS6 launches, every PS5 owner is a potential customer. A trade-in programme turns the old console into a down payment on the new one.

Camera and outdoor equipment stores

Photography enthusiasts upgrade constantly. Adventure gear holds value. A trade-in option on a new DJI drone or mirrorless camera is a powerful close.

Premium tool retailers

Makita, Bosch, DeWalt. Tradespeople are loyal to their brands and upgrade regularly. Making the old tools worth something toward the new ones is a no-brainer.

Frequently Asked Questions

Does this cost our store anything?

No. Epic Deals handles the trade-in independently. We buy the customer’s old product and issue the store credit. You make a full-price sale on the new product. There’s no fee, no commission, and no integration cost.

How does the store credit work?

Once we’ve received and verified the customer’s old product, we issue them a gift voucher for your store equal to the agreed trade-in value. The customer uses it toward their purchase. Simple and familiar.

Does our sales team need training?

Barely. The script is one sentence: “Want to see what your old one is worth? Check here.” We provide a simple one-pager for your team and a link or QR code for the shop floor. Five minutes and they’re ready.

What if the customer’s old product isn’t worth much?

That happens, and it’s fine. The customer sees the real value, and any amount helps. Even R1,000 off a R15,000 purchase feels like progress. And if the product genuinely has no value, the customer appreciates the honesty and still makes their purchase decision on its own merits.

Do you handle collection from the customer?

Yes. The customer either ships their old product to us (we cover courier costs) or we arrange collection from their home. Your store never touches the old product. Your salesperson’s only job is to sell the new one.

Can we run this alongside our existing trade-in programme?

Absolutely. If you already accept trade-ins on certain products, our programme can extend the option to categories you don’t currently handle in-house. We’re complementary, not competitive.

Ready to Help Your Customers Upgrade?

Let’s set up a pilot. Pick one store, one product category, one month. If it works (and we think it will), we scale from there.

[email protected]

We also buy demo and return stock directly from retailers. See all partnerships →